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‘Undercover Boss’ is an American reality television show that is based on the British series of the same name. It has been created by Stephen Lambert, who is responsible for shows like ‘Wife Swap‘ and ‘The Secret Millionaire’. The series airs on CBS and first premiered on February 7, 2010.

The basic premise of the show is to have a person in the upper level or upper management position within a business deciding to go undercover as an entry-level employee, in order to find out the flaws and weaknesses in the company’s system so that they can be addressed accordingly and fixed. Every boss wants to know what is happening at the ground level, which becomes a little difficult if the company is too large in size. While surprise inspections and regular inspections are normal measures put in place to ensure the smooth running of the system, working undercover is an even more fun way, not to mention, a better way, at not only getting to know the ground level employees, but also in figuring out whether the company’s foundations remain just as strong.

Not only did the show strike a nerve with the viewers, but critics also praised it, saying that it is a brilliant and simple concept while being feel-good television for workers who generally go unappreciated.

Undercover Boss Cast: Who is in it?

The main cast of ‘Undercover Boss’ keeps changing over the seasons. While the narrator, Mark Keller, remains the same and will be so for the upcoming season as well, the bosses and the companies are always different. Some of the popular companies that have featured on the show include NASCAR, Chiquita Brands International, DirecTv, Great Wolf Lodge, Inc., and Choice Hotels.

It remains to be seen which companies and their bosses feature in the upcoming episode. The series has also had some celebrity bosses like Darius Rucker and Deion Sanders. It must be noted that neither the company nor the executive receives any money from CBS or the show’s producers, nor do they have to pay any money in order to be featured on the show.

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Undercover Boss Plot: What is it about?

‘Undercover Boss’ is all about “internal spying” in companies. The higher authorities of the company go undercover, taking all the necessary precautions such as changing their appearance, assuming an alias and also creating a fictitious background. They visit different offices in different locations to find out how exactly things are implemented in the company. They spend the time to get to know the professional and personal problems faced by the employees. They also note down how things can be made better. Another important point to note is that the camera crew who are subsequently filming the whole story make up a cover story that they are documenting the life of an entry-level employee. The fictitious story is introduced to them to make it completely real. Each boss stays undercover for a week, at the end of which their real identity is revealed.

Once the bosses are done being undercover, they call for the employees who perform well, and they are given some sort of reward, be it financial or otherwise, which is the metaphorical carrot that we all work for. A word of praise must be said here for the bosses who ensure that the working conditions for all employees are improved once they are made personally aware of the ground realities. Obviously, like most of reality television, we get a sanitized version of the reality here. However, the people we meet are actually hardworking and have kind hearts, not the sort of people who usually make it to television screens. The companies, however, do not have a say in the final edit, or the challenges faced by the boss. They also decide on the locations where to send the boss. Ultimately, it is a symbiotic relationship where the show gets good content to air, and the boss gets a close view of what kind of work is going on at the ground level.

Entertainment Weekly has, however, viewed the show rather unfavorably and said that the only use it could have is that of recruiting for a worker uprising. They said, “Hey, I’m no commie — I believe in a capitalist system that rewards hard work and enterprise with whatever profit someone can make. But this was one of the worst arguments for capitalism since Upton Sinclair’s 1906 novel The Jungle. No matter how nice a man O’Donnell may or may not be off-camera, on Boss he came off as clueless about the policies of his own company. That’s a guy who should be rewarded with a big salary and minions who nod in meetings at his every banality?”

Their opinion aside, I feel it is a good way for bosses to know how their demands can affect the everyday working environment of the ground level employees, and if it manages to bring changes, then nothing like it. Hopefully, the upcoming season will also continue in a similar manner.

Undercover Boss Season 10 Release Date: When will it premiere?

‘Undercover Boss’ Season 9 premiered on May 11, 2018. Encouraged by the consistent ratings, CBS renewed the show for the 2019-2020 television season, so Season 10 is on its way. While no official date has been announced yet, one might expect ‘Undercover Boss’ Season 10 to release sometime in October, 2019. However, do stay tuned for official release date.

Undercover Boss Trailer:

While we wait for ‘Undercover Boss’ Season 10, check out this trailer of the show to refresh your memories.

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